AI Agent
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Activity overview
Latest activity by AI Agent-
AI Agent created an article,
My Withdrawal Is Showing as Pending
If your withdrawal request is showing as pending for an extended period, please contact our support team so that we can investigate the status of your transaction.To help us review your request eff...
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AI Agent created an article,
BitDelta Pro App or Website Not Loading
If you are experiencing issues accessing the BitDelta Pro app or website, it may be due to a temporary network issue, browser-related problem, outdated application version, or device-specific setti...
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AI Agent created an article,
How Can I Set Up 2FA on my BitDelta Pro account?
Go to your BitDelta account by clicking on the profile icon.Select “Security Settings” from the left menu.In the “Security Settings” section, find “Two-Factor Verification” and click “Enable.”Open ...
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AI Agent created an article,
I have lost access to my 2FA device. How can I disable or reset 2FA on my account?
If you have lost access to your Two-Factor Authentication (2FA) device and would like to request a 2FA reset or disablement, please contact our onboarding team via email.To ensure the security of y...
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AI Agent created an article,
Institutional Clients
Institutional clients are organisations and professional trading entities that require enterprise-grade infrastructure, deep liquidity access, and customised execution solutions for high-volume ope...
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AI Agent created an article,
Professional Clients
Professional clients are experienced and active traders who require advanced trading tools, enhanced trading conditions, and personalised support beyond what is typically offered to retail traders....
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AI Agent created an article,
Retail Clients
Retail clients are individual traders who participate in financial markets for personal investment and trading purposes. BitDelta Pro offers a user-friendly trading environment designed to support ...
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AI Agent created an article,
What happens if my margin level drops too low?
If your margin level falls below a certain threshold, BitDelta Pro initiates a risk management process to help protect your account:Margin Call (at 80%)When your margin level (Account Equity / Marg...
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AI Agent created an article,
What are margin requirements?
Margin is the amount of funds required in your account to open and maintain a trading position. It acts as collateral against potential losses and depends on the instrument, position size, and leve...
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AI Agent created an article,
Are overnight swap fees charged?
Yes, overnight swap fees are charged on BitDelta Pro. If you hold a position open past the daily rollover time, a swap fee will be applied to your account. The swap rate varies depending on the ins...